

The USPS has contracted with Global Post for their international shipping. ** Please note: ** USPS International shipments can take some time to be delivered. USPS Priority Mail International and USPS Priority Mail Express International Just know, that once it leaves our shipping locations, your order is on its way to you. While shipping procedures and delays are out of our control, we are determined to satisfy you. Other times, it's just the carrier running behind. Sometimes the weather is an issue, perhaps a global pandemic is causing delays, and sometimes packages just aren't scanned into the carrier's system at intermediary stops, so it looks like nothing is happening. Sometimes the tracking information isn't being updated by USPS as it should be, and we can understand your frustration in having to wait for your awesome new bike parts. The first package scan may not be until delivery. Until this first scan, the carrier may not acknowledge receipt of the package.

This is common when shipping volume is high and packages are processed in bulk. The first package scan may be on arrival at a regional hub near the destination. It's not uncommon for USPS to skip package scans when they're running behind to allow them to move packages quicker than otherwise since additional scanning also means additional processing time. The USPS is flexing its resources to process and deliver the mail as quickly as possible. The Postal Service is experiencing significant volume increases, while at the same time USPS employee availability has been reduced due to the impacts of COVID-19. This has been an extraordinary time of unprecedented challenges.
